Jill Gribble is an Assistant Director in the Pro Vice Chancellor (Students) Office, supporting the work of Tuition and Student Outcomes. Jill’s first encounter with the OU was as student gaining her Open Degree in 2014 before joining the OU as a member of staff shortly after. Jill has continued her student journey and is currently completing her final module towards her MSc Systems Thinking in Practice. Jill says the OU has been such a positive influence on her life, both as a student and a member of staff and she is grateful to work with colleagues, to ensure all students can experience a positive student journey.